上海中油阳光大酒店-住客评论

Guest（商务旅客） 2025-12-01
已经住了好几次了，酒店对老顾客非常友好，因住得时间长，前台小姐姐这两次都给升级了房型，感谢小董、小楠、小恒的协调；感谢小徐给送来晚间酸奶，很满意。酒店工作人员态度都很好，酒店早餐也挺丰盛。下次出差，还会优选中油阳光酒店。
酒店回复：
亲爱的客人，您的好评是对我们中油阳光酒店最大的肯定！我们就像一羣执着的工匠，精心打造每一个服务细节。能为您的出行增添一抹亮色，我们倍感荣幸。盼望着您再次入住，我们将以更饱满的热情和更贴心的服务回馈您的信任，祝您身体健康，旅途愉快！
Guest（其他） 2025-12-01
这次入住体验还是非常好的，酒店设施:乾净衞生，房间间也挺大的，浴巾浴袍都是密封的。位置:地理位置优越，去哪里都方便，陆家嘴中心位置，周边配套齐全。服务:大堂经理Lily服务很好，房间提前帮忙安排。下次来上海还是会继续选择这里！
酒店回复：
尊敬的客人，看到您对我们酒店的房间设施如此满意，我们的内心满是欢喜??。精心挑选的床垫、温馨柔和的灯光，还有高速稳定的网络，这些都是我们为您打造舒适入住环境的用心之处。我们就像一个小小的魔法匠，希望通过这些设施，为您编织一个美好的入住回忆。希望下次您再来时，还能感受到这份不变的温馨，我们在这里静候您的再次光临！
Guest（其他） 2025-12-01
酒店太棒了，停车场大大方方地上地下都免费，周边交通特别方便，去外滩，城隍庙，新天地，武康街统统地铁3元左右解决。关键是细节服务，以及备品设施，早餐，绝对超五星！比紫金山大酒店更棒！前台服务人员，每一个都超棒！免费升级了可以看全景的豪华大床房，真是超级体验！
Guest（Couple） 2025-11-01
Classy hotel, much better than the business class Marriotts. Big, plush room with comfortable bedding and very quiet. Nice view from high floor. 10-15 minute walk to Century Mall. Century Avenue Metro is below it with a direct line to People's Square and Pudong airport. Staff service is good but lacking in help with directions. I think they are more used to local business people than foreign travelers. As our flight was well after midnight, we paid for half a day extension. We asked numerous times if we could leave later but was repeatedly told until 6pm only. Luckily one of the ladies gave us to 7pm eventually. Also, when we asked if they had transport to give us a lift to the metro because we had baggage, it was a hard no. Find yourself a taxi, was the answer. Quite unhelpful, inflexible and unaccommodating in this sense. If they upped their service level to facilitate independent international tourists, I think this could be a great hotel.
酒店回复：
Dear Guest,Thank you for choosing our hotel and sharing your detailed feedback! We’re thrilled you appreciated our upscale ambiance, spacious luxury rooms, comfortable beds, quiet environment, and convenient location—just a 10-15 minute walk to Century Mall and steps from Century Avenue Metro Station with direct access to People’s Square and Pudong Airport.We sincerely apologize for the inconveniences during your stay: the insufficient directions for international guests, rigid late checkout process, and the refusal to assist with luggage to the metro. We’re actively training our team to be more flexible and attentive, especially to meet the needs of independent international travelers.Your suggestions are invaluable—we’re committed to enhancing our service to better cater to all guests. We hope to welcome you back soon to experience our improved hospitality!
Guest（Solo traveler） 2025-11-01
Please don’t ask the person at the information desk to book a taxi for you. They order black taxis that are much more expensive than the normal ones. 180RMB from hotel to Pudong airport. They receive a kickback from the driver.
酒店回复：
Dear Guest,The fare you paid for the journey from our hotel to Pudong Airport is consistent with the regular market price for this route, and the specific rate is subject to verification by the local competent transportation authorities.We firmly deny any allegations of kickbacks between our staff and taxi drivers. Our team strictly abides by rigorous service ethics and operational standards to ensure that every guest is provided with fair and transparent services.Should you have any doubts about the fare, you may contact the taxi company directly to file a complaint, rather than attributing the issue to our hotel. We sincerely strive to deliver our five-star service to every guest and provide you with a more reassuring accommodation experience.
Guest（Business traveler） 2025-11-01
这家酒店地理位置优越，离公司很近，通勤超方便。环境十分优雅，房间布置温馨舒适。服务也很周到，住起来体验感很棒，下次还会选择。
酒店回复：
尊敬的客人，看到您对我们酒店的房间设施如此满意，我们的内心满是欢喜??。精心挑选的床垫、温馨柔和的灯光，还有高速稳定的网络，这些都是我们为您打造舒适入住环境的用心之处。我们就像一个小小的魔法匠，希望通过这些设施，为您编织一个美好的入住回忆。希望下次您再来时，还能感受到这份不变的温馨，我们在这里静候您的再次光临！
Guest（Family） 2025-11-01
前台服务人员挺好挺热情。房间不是很大但是很整洁，没有烟味，床挺舒服。我们房间窗外可以看到上海中心大楼。衞生间有点窄，里面乾净齐全，智能可冲洗马桶。早上楼下自助餐花色和口味都不错。酒店门口通车不是很方便，打车来车好几次都错过或者其他问题。
酒店回复：
亲爱的客人，非常感谢您的认可与称赞！在服务的海洋里，我们努力扬起温暖的风帆，让您的旅程一帆风顺。您的满意就是那最美的风景，激励着我们不断前行。期待您再次起航，停靠在我们中油阳光大酒店的“港湾”，祝您事事如意，快乐无忧！
Guest（独自旅游） 2025-11-01
经友人推荐，我第一次入住上海中油阳光大酒店，酒店位置便利，房间宽敞明亮。客房设施齐全舒适，乾净衞生，床寝很舒服。特别感谢大堂前台徐骁的优质服务，让这次住宿体验更完美。物有所值，会向朋友推荐！
酒店回复：
尊敬的客人，看到您对我们酒店的房间设施如此满意，我们的内心满是欢喜??。精心挑选的床垫、温馨柔和的灯光，还有高速稳定的网络，这些都是我们为您打造舒适入住环境的用心之处。我们就像一个小小的魔法匠，希望通过这些设施，为您编织一个美好的入住回忆。希望下次您再来时，还能感受到这份不变的温馨，我们在这里静候您的再次光临！
会员6249（商务出差） 2022-03-29
附近交通及逛街很便利
酒店回复：
尊敬的客人，感谢您对酒店的支持以及给予酒店的点评。酒店的环境及服务能让你们感到满意，我们非常高兴！我们会继续努力提供更优质周到的服务。期待您的再次入住！
会员9525（商务出差） 2022-03-26
阳光的味道很温暖
酒店回复：
尊敬的客人，感谢您对酒店的支持以及给予酒店的点评。酒店的环境及服务能让你们感到满意，我们非常高兴！我们会继续努力提供更优质周到的服务。期待您的再次入住！

上海中油阳光大酒店

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2025-12-01

Guest（其他） 2025-12-01

Guest（其他） 2025-12-01

Guest（Couple） 2025-11-01

Guest（Solo traveler） 2025-11-01

Guest（Business traveler） 2025-11-01

Guest（Family） 2025-11-01

Guest（独自旅游） 2025-11-01

会员6249（商务出差） 2022-03-29

会员9525（商务出差） 2022-03-26

客户评价由实住客人提供的真实点评